As remote work becomes a permanent feature for many companies, organizations face the challenge of maintaining excellent service levels outside the traditional office setting. This shift raises important questions: How can companies continue to deliver outstanding services while their teams work remotely? What are the best practices office equipment delivery to your homes?
The BPO Industry Adapts to Remote Work
In this article, we will focus on one sector in the Philippines that is responsible for about 12% of the country’s Gross Domestic Product (GDP): The Business process outsourcing (BPO) industry. This industry is responsible for employing some 1.2 million people in around 700 BPO companies in the Philippines. Although this industry started less than 30 years ago, it is now the single largest contributor to the Philippines’ economic activity. It is also a robust industry because it shows no signs of slowing down. This is evident in the way many BPO companies continually expand their services, operations and even set up branches in key cities outside Metro Manila like Cebu, Iloilo, and Davao.
Economic Impact and Services Offered
The BPO industry in the Philippines has become the key economic lifeblood of our country. Through this industry, the Philippines has also shown the world that the skills of Filipinos are at par with the rest of the world. This industry has leveled the field for many Filipinos and gave them the opportunity to showcase their talents and skills to the rest of the world. Some common services offered by BPO companies include call center solutions, customer relationship management, and human resource and payroll management.
Adapting to Remote Work
The transition to remote work arrangements, once a temporary solution, is now a long-term strategy for many businesses, including BPO companies. This transition, while beneficial in many ways, presents several challenges that need addressing to ensure productivity remains high.
Maintaining Service Excellence from Home
First of all, there is the big question of how to maintain excellent service levels while working from home. BPO companies in the Philippines are known for the excellent service they provide their clients. Thus, these companies would not want their reputation to tarnish just because of a change in work setup. In order to maintain high service levels, many BPO companies resort to technology-based solutions to monitor the work of their employees. For example, productivity tools are being used by many employees to keep track of their work. Communication tools such as Slack and Microsoft Teams are also necessary to maintain open lines of communication with each other.
Essential Tools for Remote BPO Operations
Team managers should also do regular check-ins with their members in order to discuss the progress of a certain project. Many BPO companies also encourage their workers to have a dedicated workspace in their homes during their WFH setup. This workspace can be a guest room or a small area in the garage as long as there is a stable connection to the internet and the necessary furniture to do your work. This workspace allows you to be more productive so that you can get more things done and spend more time with your family.
Challenges in Remote Work Equipment Delivery
These are the “must haves” in order for a BPO company to maintain excellent service levels to their clients. However, an employee can not work if he does not have the equipment in his home. Thus, a challenge that BPO companies face is office equipment delivery to their agent’s home. Fortunately, delivery logistics companies like Transportify have the solution for such problems. Check out our affordable rates for equipment delivery below.
The table below shows our vehicles perfect for office equipment delivery:
Vehicle Type Dimensions/
Weight LimitsBase Price
(Metro Manila)Base Price
(Outside Metro Manila) Base Price
(Visayas/Mindanao)Wing Van 32 to 40 x 7.8 x 7.8 ft
12000kg to 28000kg7000 PHP 6500 PHP 6500 PHP 6w Fwd Truck 18 x 6 x 7 ft
7000kg4850 PHP 4850 PHP 4850 PHP Closed Van 10 to 14 x 6 x 6 ft
2000kg to 4000kg1600 PHP 1450 PHP 1450 PHP Open Truck 10 to 21 x 6 ft x open
2000kg and 7000kg2300 PHP 1950 PHP 1950 PHP L300/Van 8 x 4.5 x 4.5 ft
1000kg415 PHP 374 PHP 335 PHP Small Pickup 5 x 5 ft x open
1000kg418 PHP 338 PHP 325 PHP Light Van 5.5 x 3.8 x 3.8 ft
600kg375 PHP 292 PHP 275 PHP MPV/SUV 5 x 3.2 x 2.8 ft
200kg240 PHP 210 PHP 160 PHP Sedan 3.5 x 2 x 2.5 ft
200kg220 PHP 190 PHP 140 PHP
SEE ALSO:
- Local Delivery Service For Work From Home Equipment
- Home Delivery Service: Gym & Sports Equipment
- Office Equipment Home Delivery Service
Office Equipment Delivery with Transportify
For many of us, working from home is a new and exciting arrangement. With this setup, we have the opportunity to remodel our bedroom in order to accommodate a workstation for our daily work. Having the freedom to decorate your own “home office” can improve your productivity since you can arrange the environment to suit your taste. In order to make this “Work from home” a reality, you need the services of a delivery logistics provider that can handle your office equipment delivery needs.
Benefits of the Work From Home Setup
Working from home saves you the stress of the daily commute from home to work and vice versa. There is no need to wake up before sunrise just to be at the bus station on time. Also, a work from home environment saves you from office stress since you are in an environment conducive for rest and relaxation (i.e. your home). Also, this setup allows you to save the money you normally spend for commuting to the office and back home. By making an office relocation checklist and availing the office equipment delivery services of top delivery logistics companies like Transportify, convert your home space into an office space and you don’t have to worry about the exhausting commute that takes place daily.
Family Dynamics and Home Working
This is also a unique opportunity to spend more time with other family members who are also working from home for 2024. Although there could be differences in work schedules among the different family members, the work from home set up allows each family member to bond over meal times and periods after work. More time to bond with family members is made possible through the office equipment delivery services of Transportify.
With the current situation, most industries are forced to adapt to the work from home setup. Although working from home is not a novelty, having all your staff working from home is.
Logistics Solutions for Office Equipment Delivery
As mentioned earlier, a big challenge for BPO companies is office equipment delivery. Indeed, it is a difficult task to retrieve equipment from the office and transport it to your agent’s house. Surely, a BPO company can not do this on its own which means it needs the help of delivery logistics companies. Transportify is the right logistics provider to assist you since they have a wide range of vehicles to accommodate your delivery needs. For this kind of operation, sedans, MPVs or L300 vehicles are the right choices.
Vehicle Options for Different Needs
Sedan type vehicles can accommodate loads of up to 300kg which means it is more than capable of handling your typical office desktop, printers and laptops. Transporting these items via car is a much safer option than using motorbikes. Although motorbikes have a lower price, there is a higher risk that your office equipment could be damaged due to the small storage space that the bike offers. Heavy rains, a frequent occurrence in the Philippines, could greatly damage your items transported via motorbike. With a sedan type vehicle doing your WFH office equipment delivery, you don’t have to worry about your goods getting damaged or soaked by heavy rains on the way to the drop-off point.
Ensuring Safe and Efficient Delivery
If you want to transport larger work equipment such as an office table, an ergonomic office chair, or multiple desktop computers, then the L300 van or closed van vehicle type is the right choice for you. Since these are both closed vehicles, your goods are protected from rains or the scorching heat of the sun. Furthermore, these vehicles have a large cargo carrying capacity. The L300 vehicle can hold up to 1,000 kg while the closed van can carry up to 2,000 kg.
Lastly, Open Trucks can also be used if you plan to transport multiple office furniture. These are trucks with an open body that can carry up to 2,000 kg. And just like our other vehicle classes, the Open Trucks can deliver office equipment and furniture to destinations outside Metro Manila.
Transportify, with its variety of vehicle classes and affordable delivery vehicle rates, is well-positioned to accommodate your office equipment delivery needs. Experience excellent service, great rates, and hassle-free delivery with this delivery logistics company. Download the Transportify app and start using our vehicles for office equipment delivery.
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Frequently Asked Questions
What services do BPO companies offer?
🚚 Business Processes Outsourcing (BPO) is the term used to describe the arrangement of contracting the responsibilities and operations of a business process to third party companies. Most BPO companies offer back-office functions such as payment processing, human resource functions, and IT services. In the Philippines, call center services are the most popular BPO service. Call center agents to handle customer calls regarding bills, technical support, and account service.
Why do I need office equipment delivery?
🚚 As companies embrace remote work, the need to set up functional home offices has increased. If such is your situation, then you would need office equipment delivery services to transport your work equipment from the office to your home. This equipment could be desktop computers, printers, keyboards, office desks, and chairs. Transportify, an excellent office equipment delivery company, offers great services at affordable rates. They also have a wide range of vehicle classes to suit your delivery needs.