Time Types
- Immediate
- Scheduled
Vehicles
- Sedan
- MPV/SUV
- Light Van
- L300/Van (Regular L300/Van, FB-Type, Commuter-Van-Type, Long/H100)
- Small Pickup
- Closed Van (2000kg, 3000kg, and 4000kg)
- Open Truck (2000kg)
- Canopy Multicab (Available in VisMin service area)
To know about the waiting time rule for bigger trucks, click HERE.
Services And Fees
| Vehicle Type | 0 - 30 (mins) | 31 - 60 (mins) | more than an hour |
|---|---|---|---|
| Sedan | FREE | +50 PHP | +50 PHP for exceeding minutes and adds up every 30 minutes |
| MPV/SUV | FREE | +50 PHP | +50 PHP for exceeding minutes and adds up every 30 minutes |
| Light Van | FREE | FREE | +50 PHP for exceeding minutes and adds up every 30 minutes |
| L300/Van (Regular L300/Van, FB-Type, Commuter-Van-Type, Long/H100) | FREE | FREE | +50 PHP for exceeding minutes and adds up every 30 minutes |
| Small Pickup | FREE | FREE | +50 PHP for exceeding minutes and adds up every 30 minutes |
| Closed Van (2000kg, 3000kg, 4000kg) | FREE | FREE | +50 PHP for exceeding minutes and adds up every 30 minutes |
| Open Trucks (2000kg) | FREE | FREE | +100 PHP for exceeding minutes and adds up every 60 minutes |
| Canopy Multicab (VisMin Area) | FREE | FREE | +50 PHP for exceeding minutes and adds up every 30 minutes |
- The first 30 minutes of wait time at each location is FREE for Sedan and MPV/SUV.
- The first 60 minutes of wait time at each location is FREE for Light Van, L300/Van, Canopy Multicab, Small Pickup, Closed Van, and Open Truck (2000kg).
- For Sedans, MPVs/SUVs, Light Vans, L300s/Vans, Closed Vans, Canopy Multicabs, and Small Pickups, you will be charged 50 PHP for any minute exceeding the free waiting time and keep adding up every 30 minutes.
- For Open Truck (2000kg), you will be charged 100 PHP for any minute exceeding the free waiting time and keep adding up every 60 minutes.
- For Business Program customers, extra wait time charges are itemized in your monthly invoice.
- In all cases, our Customer Service is available 24/7 to assist you in explaining and calculating your wait time charges.
Important: For each location in a booking, the wait time begins when the driver arrives at the location and ends when the driver uploads the customer’s signature in the driver app. Please note that the wait time will not begin any earlier than the scheduled pick-up time, as shown in your app.
Full Day Service
Full day service is 10 hours of delivery service with a fixed rate. If you exceed the standard 10-hour service, there will be overtime charges. Read more HERE.
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